Clients can make phone calls either from IPPhones (both SIP and h323), SOHO gateways, or PC2phone clients.

Callshop software gives real time information on connection status, the telephone number, time of the connection and its cost. After having finished the call (all several calls) the information on the amount that the client has to pay is displayed. In addition, the software gives information on the history of connections, compilation of sales figures for a particular client or for the particular amount of time.

Very significant feature of the software is its transparent way of presenting data on the calls performed. Each of the terminals (e.g. IPPhone) is presented in a graphic form of a square, in which its current status and other useful information are displayed.

Particular callshop accounts are added in VPConfig (management platform). Afterwards, to those callshops, IPPhone accounts, gateways (GK/Registrar clients) accounts, or PC2phone clients? accounts are assigned. For each of the callshop account different tariffs and the highest amounts that the calls can be made for can be assigned.

Managing callshop accounts can also be executed from the Reseller module (accessed through the website)

In the platform Callshop applications that are currently logged in are shown in the graphic form in the proper window.